Unified Messaging

Voicemail, Email, and Messaging in a single pane of glass




Features Supported


Local Engineers

Voicemail, Email, and Messaging in a single pane of glass

shoretel-phonesUnified Messaging is the integration of multiple communications platforms into a streamlined experience for employees and customers.  When applications like voice mail, email, instant messaging, presence, and video collaboration all work in sync, your employees are more efficient, and your customers have an improved experience.

The Laketec team has been designing, deploying, and maintaining communications systems in Northeast Ohio and across the country since 1989.  We are proud to serve a diverse cross section of industries which has given our team the experience necessary to tailor a solution that specifically addresses the needs of the business you’re in and the customers you serve.  We differentiate ourselves by thoughtfully designing systems with best of breed technology and by supporting our deployments in an ongoing way as we build partnerships with our customers.

Key Points of Integration

  • Voice
  • Voicemail
  • Email
  • Instant Messaging
  • Presence
  • Video
  • SMS
  • Desktop Sharing

See also Unified Communications

Wichert Insurance is particular about the businesses we use for our technology services.  We began our relationship with Laketec over 8 years ago, primarily as our Telephone system provider. Over the years we have grown and depended on Laketec to be our advisor as well as provider of equipment and services.  To that end, we have been able to make our remote workers function as a in house employee through the Avaya IP office technology.  Additionally the One X portal allows desktop functionality for our voice communication. One other addition that Laketec was able to supply was unified messaging; again making us more productive and responsive to our customers.  We feel that our relationship with Laketec is strong, and they really know their industry.

Karl D.

Wichert Insurance

Our Partners

We don’t do it all on our own. See our network of valued partners.