Who We Are

Allow us to introduce ourselves

Overview

Laketec is an Information Technology company Headquartered in North East Ohio. We are a team of 35 caring and capable individuals who hold customer satisfaction as our number one priority. We have built our reputation on 5 Core Values that are representative of our people, our products, and our processes.

 

At Laketec, the only thing we hold in higher regard than our Core Values is our Customers. Since 1989 we’ve built a network of World Class customers in every industry. One of the most enjoyable parts of our business is learning more about yours. We pride ourselves on relentlessly pursuing the knowledge required to match today’s technology with tomorrows vision for your organization.

 

Laketec’s robust portfolio of hardware, software, and related services has been carefully tailored to include only the very best of breed manufacturers. By combining these partners with our highly trained Design and Engineering team, Laketec is able to deliver carefully crafted IT proposals and fully deliver on the solution from cradle to grave.

 

Our holistic approach to network design, targeted at achieving your business objectives, sets us apart from our competition.

 

Mission Statement

Our purpose is to design, sell, and service the most effective technology solutions for our customers. Our drive is to create the world’s most satisfied customers while attracting the world’s most passionate employees.

 

 

Core Values

At Laketec, Core Values are not just a plaque on the wall. They are a part of every decision we make. From hiring, to product lines, to suppliers. Our Core Values are what drive our organization.

 

Unparalleled Responsiveness

World Class Service means being available to our customers when and where they need us.

 

Together, We Can Do Anything!

We understand that the strength of a team is greater than the sum of its parts. Our customers can count on us, because we can count on each other and on our manufacturers.

 

We Keep Our Promises

We do what we say. Our customers trust us because they know that our strength lies in our ability to make good on our promises.

 

Relentless Pursuit of Knowledge

We are passionate about staying ahead of the curve so that we can always keep our customers on the cutting edge of technology.

 

Responsible Profitability

Return on investment and total cost of ownership are things we pride ourselves on understanding as it relates to your business.

 

Why are we different?

There is no shortage of technology vendors in today’s market.  We recognize that we must earn our customer’s business every day.  When we asked our customers why they selected, and continue to partner with us over our competition, four main themes emerged.

 

Core Values:

If you’ve been to a Laketec event or presentation, you’ve probably heard us talk about our Core Values. They embody Laketec’s culture, they’re not just a plaque on the wall.  Every personnel decision we make is measured against our five Core Values.

 

Best of Breed Technology:

Just as you choose your partners, we have a choice of who we represent. We choose manufacturers who we feel offer the best product or solution in each category. We’re looking for partners to be financially sound market leaders who consistently invest in R&D and drive innovation. This philosophy allows us to bring the right solutions to the table based on your needs, without restricting you to the products and solutions provided by a single manufacturer.

 

Thoughtful Design:

In order to design complex, multi-vendor solutions we have to approach the process differently, more thoughtfully. The first step is getting a firm understanding of who you are and what you’re trying to accomplish as an organization. Technology aside, what’s important to you as an organization?  Once we understand that, we can overlay the technical requirements while taking into account investments you’ve already made, and from there, architect solutions that are cost-effective and tangibly useful to the business. Throughout this process, our Engineers work together to make sure the intended benefits of these solutions are realized.

 

Ongoing Support:

In order to help you realize the benefits of your investment, we assist you in the design, deployment, and long-term support of these solutions. We are not a transaction-oriented company, but we’re also not like other technology vendors. We’re easy to do business with and we offer a boutique style of support that allows us to provide customized options to meet your needs.