Empower Your Agents to Personalize Omni-Channel Customer Service
inContact pre-built CRM integrations, such as the inContact Agent for Salesforce®, empower agents to personalize omnichannel customer service. They provide seamless, bidirectional integration between your CRM system and your contact center that increases agent efficiency and independence by delivering a real-time 360-degree view of the customer – all within a single, unified interface.
Download “inContact CRM Integrations.pdf” inContact-CRM-Integrations.pdf – Downloaded 1549 times – 609.47 KB