Efficient planning ensures successful deployments
Laketec considers a project to be any customer engagement requiring multiple site visits to accomplish defined milestones over a period of time. Examples include a phone system upgrade, a campus-wide wireless deployment, a server migration, or a variety of other engagements. You will be assigned a Project Manager to act as a single point of contact throughout the completion of the project. It is our Project Managers responsibility to coordinate resources internally and communicate progress updates and manage expectations with the customer.
Key benefits of strong Project Management
- Improved Customer Satisfaction as a result of clear expectations
- Reduced down time
- Reduced labor hours required to complete a project
- Improved future support as a result of clear documentation
- Standardization of deployment methodology
Project Management is what bridges the gap between sales and service. A clean hand off with well communicated expectations is critical to ensuring the success of the customer engagement and it’s an area we focus on heavily. We look forward to working with your organization on your upcoming technology projects.