inContact Technology Overview

Call Recording

Laketec Testimonial

Joe Little

General Manager

The ability to record calls and easily access the recordings is an invaluable tool for internal training, compliance, and liability.  It’s been a great tool for us at Laketec and many of our voice customers have seen the benefits of a call recording add-on.

More than anything, the customer support team is what makes this program tick for us though. Knowing that we can call, and get courteous and quick response to our needs is paramount. Being an inbound/outbound call center you come to rely on your partners almost as much as your customers, and DATEL makes this easy!

Brandon P.

Imperial Press Direct

Our Partners

We don’t do it all on our own. See our network of valued partners.