First Voice Deployment
Local Voice Engineers
Custom communications solutions
“Voice” is no longer just a phone system. It’s a communication platform that integrates with the rest of your IT infrastructure to allow for unprecedented levels of collaboration. The capabilities of these deployments are changing how people do business by allowing seamless remote work, branch architecture, and CRM integrations which create opportunities to improve customer service.
Laketec has been a leading provider of voice implementation services in northeast Ohio since 1989. Although we have evolved into a full service IT company, voice remains a critical component of our core business. We support some of the largest deployments in Cleveland and are able to use that experience to support companies of all sizes and industry.
Whether you’re considering an upgrade, a hosted deployment, or just want to learn more about what’s possible, Laketec is ready to bring our extensive experience to the table to serve you.
Phone calls, instant messaging, presence, voicemail to email, mobility. UC features are what separate next gen deployments from legacy phone systems.
Contact Centers have evolved from strictly voice calls to dynamic multi-channel deployments which allow for unparalleled customer engagement.
The goal of any voice system is to provide the highest level of collaboration. Ease of use is the number one measurement for success in any collaboration engagement.