We are very fortunate to have an Engineering team who loves leading training classes for customers. We’ve found that having the same Engineer who deployed the system also train the end users provides the best possible customer experience.
Tom provided clear and concise guidance while we worked through the physical setup, installation, and configuration of our vSphere environment. He helped with all types of tasks while we rearranged our datacenter, he explained concepts as I asked questions related to our systems and what I had learned in the ICM class, and instead of pushing through like a bulldozer to finish everything up, he respected my requests to slow down and allowed me to work through problems or concepts on my own.
American Tank and Fabricating
Wichert is highly committed to customer service and that means they needed a system that would be dependable and user friendly. By deploying the Avaya One-X portal as a part of this design, Wichert gained desktop functionality for the voice platform...
The Village of St. Edward
One of the projects Laketec has provided is a dependable and unified Nurse Call system. The Nurse Call system Laketec installed provides peace of mind for residents and staff knowing that no matter what the situation is, the system deployed can crea...
Step By Step Empowerment and Training
The customer was most impressed with the professionalism of the technical staff, the quality of the work, and the smooth and quick transition to a new phone system and wireless solution with virtually no interruption to their business.
Hexpol is a shining example of the Laketec portfolio being brought to bear within one network. We have worked closely with their exiting IT staff to fully deploy an Avaya phone system including video capabilities, a secure wireless network, next gen...
Heidelberg Distributing Company
Heidelberg Distributors recently reached out to Laketec to assist in opening a new Distribution center in Louisville KY. Laketec installed all of the Cat6 cabling throughout the new facility including 30 dual Cat6 drops in the office area for compute...
Magnificat High School
Our specific solution was the Avaya IP office. The needs of the students, faculty and staff led us to the design of a phone system, that was reliable, simple to use and administer and had a good overhead paging interface. The training and installati...