Custom Support Agreements, Tailored to Your Needs
There is no shortage of technology vendors and customers have their choice of who they work with. We believe there are a number of things that set us apart, but above all, our ability to put customer service ahead of all else when providing support is a key component that has helped us build our reputation.
Strategic support is critical because to help you realize the long term benefits of our solutions, we can’t just drop off a box and hope for the best. Our goal is to assist you in the deployment, and long-term support of these solutions. We are not a transaction oriented company, but we’re also not a one-size fits all kind of company. We’re easy to do business with and we offer a boutique style of support that allows us to provide customized options to meet your needs.
Support engagements with Laketec come in a variety of shapes and sizes to ensure we are as aligned as possible with your objectives. From break/fix, to a discounted block of hours, to fully managed services and networks; we are ready to tailor the right support agreement for you.