Every new hire on the Engineering team hears the same thing from me; this is a customer service job that happens to be in IT. I’m incredibly proud of our support team, you will be too.
Just wanted to let you know that Patrick Skelley joined us on a tech call with a new CRM provider with whom we were having issues. Patrick handled himself so incredibly well and represented your company about as well as you could ask. He was authoritative on our behalf when he needed to be. He even followed up our conference call with call direct to me to review.
Wichert is highly committed to customer service and that means they needed a system that would be dependable and user friendly. By deploying the Avaya One-X portal as a part of this design, Wichert gained desktop functionality for the voice platform...
The Village of St. Edward
One of the projects Laketec has provided is a dependable and unified Nurse Call system. The Nurse Call system Laketec installed provides peace of mind for residents and staff knowing that no matter what the situation is, the system deployed can crea...
Step By Step Empowerment and Training
The customer was most impressed with the professionalism of the technical staff, the quality of the work, and the smooth and quick transition to a new phone system and wireless solution with virtually no interruption to their business.
Step 2 is the number one US based Toy manufacturer and distributor of “Made in America” children’s toys. Their requirements revolved primarily around data storage needs that were critical to their operation.
Nelson Stud Welding
Nelson stud is a leading edge manufacturing firm that requires state of the art voice communications along with unified messaging. Laketec has accomplished those requirements through the design, implementation and support of the Avaya IP Office plat...
Laurel Lake Retirement Community
Laurel Lake has partnered with Laketec to design, deploy, and support a fiber cable network, edge switching, campus wide wireless, Status Solutions, and a phone system. Laketec is proud to consider Laurel Lake a signature account who has gone “All...
Heidelberg Distributing Company
Heidelberg Distributors recently reached out to Laketec to assist in opening a new Distribution center in Louisville KY. Laketec installed all of the Cat6 cabling throughout the new facility including 30 dual Cat6 drops in the office area for compute...
Hartville Hardware has relied on Laketec to provide Communications systems since 2010. Branded products that Laketec designed, installed and supports are: Datel Call accounting, Avaya IP Office Telephone systems, Spectralink wireless handsets, HP swi...
The Center for Digestive Health
The Center for Digestive Health has offices in Willoughby, Mentor and Madison Ohio. They are leading health providers for all areas related to the digestive organs and potential diseases related to them. Five local hospitals rely up The Center for ...