Services

Project Management

30+

Concurrent Projects

98%

Customer Satisfaction

Efficient planning ensures successful deployments

Laketec considers a project to be any customer engagement requiring multiple site visits to accomplish defined milestones over a period of time.  Examples include a phone system upgrade, a campus-wide wireless deployment, a server migration, or a variety of other engagements.  You will be assigned a Project Manager to act as a single point of contact throughout the completion of the project.  It is our Project Managers responsibility to coordinate resources internally and communicate progress updates and manage expectations with the customer.

Key benefits of strong Project Management

  • Improved Customer Satisfaction as a result of clear expectations
  • Reduced down time
  • Reduced labor hours required to complete a project
  • Improved future support as a result of clear documentation
  • Standardization of deployment methodology

Project Management is what bridges the gap between sales and service.  A clean hand off with well communicated expectations is critical to ensuring the success of the customer engagement and it’s an area we focus on heavily.  We look forward to working with your organization on your upcoming technology projects.

Laketec Testimonial

Dale D.

Project Manager

Coordinating with our customers and staff to ensure a smooth deployment is my number one priority.  Having such a highly qualified technical staff is a huge advantage in my position and after 18+ years with Laketec I’ve gotten to know many of our customers on a first name basis.

From sales to implementation they were there beside me all the way. Even when I was unavailable they stepped in to make sure the install was successful.

Jamie B.

St. Luke Lutheran Community

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