Services

Our ability to execute is our number one differentiator

Our ability to execute is our number one differentiator

Service execution is what sets us apart from the competition.  We’ve broken down our service offerings into a defined engagement process that correlates directly to the we ways we interact with our customers.  Our initial engagement may start at point in the process depending on your needs.

Assess

  • Discovery & Needs Analysis
  • Network Infrastructure (end to end)
  • Advanced Wireless Analysis
  • Server, Storage, & Virtualization
  • Unified Communications & Contact Center
  • Carrier Services
  • SMB IT Assessment

Design

  • Detailed Topology Diagrams
  • Wireless Designs (predictive & onsite)
  • Bill of Materials
  • Scope of Work
  • Demo
  • Proof of Concept

Procure

  • Hardware & Software
  • Leasing & Finance
  • Equipment Staging
  • Distribution
  • Medal Status
  • Sales Team
    • Account Executive
    • Inside Sales Rep

Install

  • In-House Engineers (Tier 1-3)
    • Voice
    • Network
    • Cloud
  • Project Management
  • Training
  • Nationwide BP Network

Maintain

  • Tailored Support Agreements
  • Managed Services
    • Fully Managed IT
    • Managed Network
    • Managed Voice
  • Staff Augmentation
  • 24×7 On-Call Engineers
  • 2 Dedicated Service Coordinators
Laketec Testimonial

Joe Little

General Manager

Laketec was founded as a pure service organization and has evolved over time to develop world class Design Engineers who support highly technical Account Executives to deliver strategic proposals to our customers.  Every Laketec team member is hired with the understanding that we are in the customer service industry with unparalleled competence in IT.

Initially Hexpol turned to Laketec to support our Avaya Communications Manager systems in our headquarters and 6 other locations throughout North America. Their superior performance and knowledgeable staff prompted us to give them an opportunity to bid, and ultimately win, our business as we migrated to the Avaya IP Office platform, which was the most cost effective way to standardize our voice infrastructure across the board.  We have been very pleased with that transition.  Further we were educated on other areas of communications that Laketec was proficient at.  Wireless access was a critical need for our organization. We then entered into plans to have Aruba Access Points configured, and installed in our facilities.  Further the requirements of NAFTA are stringent which caused us to look at our firewall configuration that needed shored up.  As a result we turned to Laketec to design and implement a rock solid solution.  As a result they implemented Palo Alto to give us what we wanted and needed.  In short, Laketec has been a partner, not a vendor for Hexpol.

Whenever and whatever we asked of Laketec; they have delivered.  I would highly recommend them to other enterprise manufacturing firms.

Dennis C.

Hexpol Compounding

Our Partners

We don’t do it all on our own. See our network of valued partners.